Watching this week's episode made me very upset on how I treated Lizzie when we first met. All I can say is that is not the person who I want to be, nor am I proud of how I talked to her when we were in the limo. There was a lot more to that limo ride which you didn't get to see, but either way, it was wrong of me and I have since apologized.
I felt bad that Heather was upset about me asking her to change seats so Shannon could sit by me. We happened to be in a conversation that wasn't finished yet, so I thought it wouldn't be a big deal to have Heather move down. Watching this episode I can see how both of them could be "bugged." Sorry, Heather! Sorry, Shannon!
Having Elaine and Shannon come to my office to talk about feng shui was so interesting. I followed Elaine's recommendations 100-percent and the results were phenomenal. I have had the highest sales production in my career since this was done. Call it a coincidence or not, but I'm all about it now. She didn't have me do drastic changes, but enough that made me a believer.